SHIPPING POLICY
SHIPPING POLICY
DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 5-7 working days and we use Bob Go as our courier company.
Shipments are sent with the courier company on weekdays and they will communicate delivery with you. Please note that if Watch Empire is experiencing a high volume of orders, you can expect delays. We will communicate any delays with you.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Standard |
5-7 business days |
Calculated at Checkout |
|
Heavy Goods |
5-7 business days |
Calculated at Checkout |
Shipment to P.O. boxes or APO/FPO addresses
We cannot ship to P.O. Boxes as the courier will require a signature on delivery.
Shipment confirmation and order tracking
As soon as we send your parcel with our courier, we will notify you with your tracking number.
Customs, duties, and taxes
Watch Empire is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Watch Empire is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of South Africa.
Returns Policy
Please refer to our Returns Policy for more information.
For more information, email us at info@watchempire.co.za
Let customers speak for us
My daughter love this watch. she is learning to tell time, but the light is the main attraction
Love it quality 👌 the fact that I can customise 💃🏽💃🏽💃🏽
very quick to deliver got it in less than 5days
Baught it as a gift for my husband and he loves it so much. It looks really good on a man. Great quality and very user friendly.
Just a bit disappointed that it is not more illuminated in the dark.
Naviforce Royal Edition Silver with Blue Dail watch for men
Watch is what I expected and what's advertised....
It is an amazing watch, i really love it. will recommend it to all
The watch is decent. I dont often find a watch that fits my hand, this one does and is the quality is what I expected. I am hapy with the purchase.
One of the best watches I have ever purchased,value for money
I was buying it for my husband's birthday on the 4th July and it was the best birthday gift ever. He really loves it and it is exactly how i have seen it on the picture.
Absolutely classy and perfect, great quality
Very beautiful, sensational
I received it, i am verry happy, it is as it appears in the photos. Neatly packaged. I recommend it.
I love it, its going to be a grate gift for my husband.
As it is in the picture, excellent product i love the exstra straps and all the fetures.